ECommerce is a platform that offers a seamless experience to buyers and sellers. As continues growth in the usage of the internet, more people are engaging and experiencing a new of shopping. This shopping experience is becoming easier each day with more functionality to target more vendors and buyers.
Reasons for the engagements of more customers to ecommerce platforms
Sellers are available to meet a wide audience through one click and sell products at a very good profit. Here, the sellers are meeting their customers through their own sites and integrated platforms. And, the selling cost is less than a maintaining a real store and marketing. As of this year, many sellers got engaged to ecommerce platform to earn more profit and target vast customers.
38% of people don’t shop from a website that is unattractive!
Sellers Find Easy To Attract More Customers
Win-Win for the customers!
When it comes to customers, they are saving lots of time and money and buying their desire things from the secure and reliable websites. They think that secure website protects their data and reliability assure them that they can return to the seller, if the product is not to the mark and get assistance.
39% of people leave a website if the online store takes time to load!
More And More Customers Are Engaging Each Day
What’s Next?
If you are into ecommerce, then make sure that you offer endless services to your customers. These services are providing them proper customer support, full security, proof, return and replacement facility and utilizing modern tools that are trending the market.
53% of global internet users have made an online purchase in 2016
Mobile Application
People spend most of their day with mobile to get reliable assistance and information. By seeing this growth, big companies are investing a huge amount in developing a mobile application for their ecommerce. Developing a mobile application can target 100% genuine buyers and they can easily connect with the ecommerce store. by next year or a few, people will buy things from their mobile application for saving their time.
ChatBots/ Digital marketing
Most Important thing in the business is making good relationship with customers and promoting a brand. This concept has never changed, but the way we do these things, are surely changed and changing every day. Chatbots help customers to get proper assistance under your command and solve customer queries automatically. This the best way to make a relationship with customers, and they can be also used for promoting and launching a new product. Here, the digital marketing is gaining more attention, because it helps you to market your brand at the competent price and with easy steps.
43% of people use Google search (organic) and 26% of traffic from Google AdWords.
AI/Artificial Intelligence
AI is making a great impact on retailers and customers buying and selling the experience. As it helps the user to find appropriate content by understanding their behavior with the help of internet usage and another benefit is that customers just have to communicate with apps to find things. And benefits, for the vendors, are many, one of them is that data collection and customer support. Collected data helps you to understand customers and meet their needs before ever they look for. The database is very important for cross-checking competitors and attracting more customers. AI technology is revaluing day by day and changing the way we do internet of things. Some IOT available in the market: –
• Google Assistance
• iPhone- Siri
• Amazon- Alexa
Security
If you are in ecommerce, then you should keep updating your security with the latest technology. This is most important because you don’t want your customers to run away from you because of theft, or hacking, or any server problems. This not an expense for your ecommerce, it is an investment for the future. More security is equal to more customers, better services, and trust of the customers.
Comparison
60% of the online shoppers compare the price, product quality and do proper research to buy a particular product
The comparison is a next big thing for ecommerce and presently some the websites are already offering this service. Ensure that, you have updated information on your website about the product, and show a comparison between similar products, and a different price tag of the sites, so customers can easily proceed with the shopping
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Customers Are Everything, Serve Them Well!
The comparison is a next big thing for ecommerce and presently some the websites are already offering this service. Ensure that, you have updated information on your website about the product, and show a comparison between similar products, and a different price tag of the sites, so customers can easily proceed with the shopping
Conclusion
Use high-end and updated technology to make your store powerful. This can help you to attract more customers and meet your customers’ needs on time. Try to offer your customers maximum services and provide them seamless experience. Another thing you can focus on is that making a website or mobile application user-friendly and frequently updating them with the smart features.
Take a speed in ecommerce, by updating to the latest technology!
Get in contact with us ASAP, to go ahead for better future.
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