SAP is one of the largest vendors of Enterprise Resource Planning software which is built to provide support and integrate every functional area of a business process. These business processes include procurement of goods and services, sales and distribution, finance, accounting, human resource, manufacturing, product planning, logistics, and warehouse management. Magento is a high-performance development platform that has become the first choice of e-commerce businesses.
With the help of this end-to-end solution, information flows from one SAP component to another without any need for redundant data entry. This integration allows businesses to put their customers first by offering them a real-time window for your business data in SAP.
Let us have a look at the key benefits of SAP Magento integration for your e-commerce store.
1. Increased Self-Service Functionality
Due to the availability of real-time data, customers can themselves view available inventory, the latest order status, and successfully track their shipment. This reduces the cost of operations and improves customer experience towards your e-commerce store-front.
2. No Data Redundancy
Integration of Magento with SAP ERP encourages real-time working and data consistency. This means customer information such as contact, billing, and shipping address is synced to SAP. Elimination of double data entry helps in saving the time required for the resources.
3. Inventory Cost and Time Reduced
With the help of this integration, all the sales related information such as transaction detail is displayed on the ERP system. Based on web transactions, item inventory is updated automatically. Thus, one can plan the purchase based on this updated web sales information and reduce the cost of inventory. Also, as soon as you
4. Improved Customer Satisfaction
You can keep your customers informed about shipment and delivery dates as they can make payments and easily track their order at every stage. And not just this, they can provide their feedback related to the purchase with just a few clicks. Payments are accepted through multiple modes such as credit card, debit card, cheque, online wallet, etc.
5. Fewer Chances of Errors
When employees have to re-enter the web-based orders in the ERP system, the chances of errors increase. Enter the wrong shipping address, customer id, or anything that can result in losing track of the order. This shortcoming is overcome by Magento by eliminating the need for manual data entry.
6. Increased Productivity
Since SAP Magento integration streamlines various business processes, not much human resource involvement is required. The web sales orders can be integrated, tracked and processed in real-time. Thus, it will increase productivity reducing the errors and human resource involvement.
Ready to Leverage the benefits?
SAP ERP and Magento integration have allowed B2B and B2C customers to take advantage of self-service inquiries. Bring the power of SAP to your customers, dealers, distributors, and sales representatives with the help of cost-competitive SAP Magento integration for your store. Seek help from Magento integration experts to merge SAP with your new or existing Magento e-commerce store and experience simplified and unified data management.